Sunday, Sep 15 2024 | Time 23:21 Hrs(IST)
image
Business EconomyPosted at: May 15 2024 8:29PM


Experion Technologies ties with Twixor to revolutionise CX Automation across Industries

Thiruvananthapuram, May 15 (UNI) Experion has announced its strategic partnership with Twixor, the pioneering Actionable Intelligence Platform that empowers businesses to build hyper-personalised engagement platforms.
These platforms enable customers to initiate end-to-end fulfillment processes for digital process
automation, transcending industries such as BFSI, Healthcare, Retail, Logistics, and Transportation.
Twixor's award winning low-code/no-code Conversational AI platform seamlessly integrates messaging and automation, serving over 400 global customers, including Fortune 500 companies.
The platform, recognised with 7 Global patents and numerous industry accolades, handles 4 billion+ interactions annually across diverse industries.
On the other hand, Experion brings a singular focus on digital products, 100% engineering talent, end-to-end management of product IP, high-quality contracts, a learning culture, and a commitment to being a client partner rather than a staffing vendor.
This partnership aims to deliver unparalleled value through CX automation at scale, deep domain expertise, single-vendor engagement, predictable pricing, and a commitment to innovation and futureproofing.
Experion's approach to onboarding into the Twixor solution is centred around top talent, human-centred methodologies, and industry best practices. It provides an efficient and seamless transition for clients seeking the transformative benefits of Conversational AI and CX automation.
This partnership is poised to be a game-changer, doubling Experion and Twixor's capabilities in the dynamic realms of AI and CX automation.
Binu Jacob, MD and CEO, Experion Technologies, said "This partnership significantly enhances Experion's capabilities in providing impactful solutions in the dynamic realms of AI and CX automation. The synergy between our engineering talent and Twixor's cutting-edge platform will drive transformative outcomes for our clients."
Ashok Anand, CEO, Twixor: “Partnering up with Experion unlocks a wealth of opportunities to broaden our presence worldwide. Our shared goal is to deliver a robust customer experience solution, harnessing the power of Twixor's Generative-AI Powered platform and ground-breaking innovations spanning the entire customer lifecycle. This strategic partnership is dedicated to delivering unparalleled value and innovation, tailored to address the distinctive needs of our clients.”
The alliance with Twixor is a strategic move that aligns with Experion's broader goals of sustainable growth, market leadership, and creating a workplace culture that fosters excellence. This collaboration is poised to elevate Experion's standing in the market, opening doors to new opportunities, and enhancing its competitive edge.
UNI DS AKS
Please log in to get detailed story.
Tags: #Experion Technologies ties with Twixor to revolutionise CX Automation across Industries
More News

Milma sets record in sale of milk, curd on Onam

15 Sep 2024 | 2:47 PM

Thiruvananthapuram, Sep 15 (UNI) Kerala Cooperative Milk Marketing Federation (KCMMF), known by its brand name Milma, has achieved an all-time record in sales of milk, curd, and other dairy products this Onam season.

see more..

Adani Group to sign pact with Maha Discom for supply of 6600 MW power

15 Sep 2024 | 2:24 PM

New Delhi, Sep 15 (UNI) Adani Green Energy Ltd. (AGEL) on Sunday said that it will sign a long-term power purchase agreement (PPA) with Maharashtra State Electricity Distribution Company Ltd. (MSEDCL) for supply of 5000 MW solar power.

see more..

Govt hikes import duty on edible oils by 20 pc

14 Sep 2024 | 9:39 PM

New Delhi, Sep 14 (UNI) Seeking to curb edible oil imports and boost farmer income, the government has increased import duty on crude and refined edible oils by 20% with effect from September 14.

see more..

Kottayam-Kochi Rubber Market Rates

14 Sep 2024 | 5:11 PM

Kottayam, Sep 14 (UNI) Following were the Rubber Market rates announced by the Rubber Board here on Saturday per quintal.

see more..
SMART Technologies announces bold expansion plans for India

SMART Technologies announces bold expansion plans for India

14 Sep 2024 | 4:44 PM

Bengaluru, Sep 14 (UNI) In a significant move to strengthen its presence in India, SMART Technologies has unveiled plans to dramatically expand its reseller network, with a target of establishing between 300 and 400 local partners over the next three years.

see more..
image